Shipping Orders

   Shipping Your Order

Dear Customers,

Many of our products are customed made at the time our your order.  We do carry inventories, however, sometimes we sell out of popular items fairly quickly which can cause some orders to be delayed 2 or 3 weeks while waiting for backordered items to be manufactured.  We try to fill all orders as soon as possible, however some may take a few weeks to complete.  Your understanding is appreciated.

When you place an order, you will notice the shipping costs in red letters.  This is a real time shipping cost from USPS and Fed Ex website.  We have no control over these costs, they are directly from those sites.  We will ship via these methods whenever possible because of the ability to track your order.  In some cases, we are able to packing your order in flat rate containers .  If this occurs, a credit will be issued to your account for the savings in the shipping coast.  We will always send your order the most reasonable method that can guarantee prompt, traceable delivery.  We never bill more that the actual cost to ship the item to you.

Please also note that the shipping rates for the items we sell are weight-based. The weight of any item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

If you would like to request a special shipment, oversea expedite for example, please include it in the comments section of your order.  We will contact you for further information.

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